Privacy Policy
As a visitor, you have the ability to peruse our platforms in order to access information regarding a wide range of exams, schools, colleges, universities, service providers, organizations, courses, programs, and other available material on our platforms. As a guest, you are not obligated to furnish any personal information.
Nevertheless, a significant number of our services necessitate registration on CareerLaksh.com. During the registration process, we will request your personal information and educational preferences in order to establish your account.
Enrollment
In order to register you on our platforms and enable you to utilize our products and services, as well as to enhance the quality of our services, we may gather the following information:
- Your given name or personal identifier
- Contact details, such as email address and phone number
- Demographic data, including the individual's present location and/or residential address
- Education data, including areas of academic interest, current educational level, and year of graduation.
- Academic preferences and interests (such as desired study location, chosen exams/programs/courses, inclination towards coaching, interest in pursuing programs with partner colleges, etc.)
- Desired areas of work experience, vocation, career field, talents, and specializations that you are interested in pursuing or enhancing.
Internet-based coaching and counseling offerings:
When you purchase or use any of our test preparation goods, counseling products, or other tools/services, whether paid or free, on our platform, we may gather additional information such as:
- Please provide your current geographical coordinates and the name of the administrative division in where you are located.
- Your socio-economic profile, gender, religion, and other relevant factors are taken into consideration when providing recommendations for admission. The admission cut-offs are determined based on these parameters.
- Please provide your scores and rankings in different entrance tests.
- Birthdate / Age
- Enrollment number associated with the exams or institutions to which one has applied.
Application Form:
When you apply to schools or universities through our 'Common Form' or any other method on our platforms, we may gather the following supplementary information from you in order to facilitate the processing of your application.
- The information required includes the category/stream for which the form is being filled, the desired course of study, and the selected place for studying.
- Sex, Citizenship, Province, Residence, Date of Birth
- The requested information includes the name and occupation of the father or guardian, as well as the name of the mother.
- Provide information regarding the 10th grade, including the obtained marks, name of the school, school board, and year of passing.
- Provide specific information about your 12th class or undergraduate education, such as the academic stream, your marks or grades, the name of your school, the school board you were affiliated with, and the year of your graduation.
- Provide details of your work experience, including the names of the firms you have worked for or are now working for, the number of years of experience you have, your job title, the industry you work in, your talents, and any areas of expertise you have.
- In addition, Platforms have the capability to gather data such as IP address, device specifications, operating system, behavioral patterns, your interactions on different pages/products of the platforms, test results, and transactional information.
In order to facilitate the purchase of items, we may request financial details such as bank account information, credit card information, debit card information, or any other relevant payment information for the purpose of payment processing.
Personal Information shall be collected exclusively through legal and equitable methods. We may collect Personal Information either directly from you or from a third party, such as a licensee or representative authorized by us to offer services to you. We gather data regarding the services you utilize and your usage patterns, encompassing log information and location information, among other things.
The aforementioned data is gathered to enhance and customize the content and services we provide, analyze patterns, conduct research, and facilitate the development of our product/service offerings for the ultimate benefit of you, the end user.
We refrain from gathering Personal and Sensitive data unless it is essential for the execution of our business operations.
Collection of log files, IP addresses, and data pertaining to your computer and mobile device.
As a result of the internet's communication standards, our platforms automatically collect the URL of the website you came from and the website you are navigating to when you leave our platforms.
In addition, marketers are provided with the URL of the webpage you were visiting when you clicked on an advertisement on our platforms. PPPL also obtains the internet protocol ("IP") address of your computer and other relevant details, such as your computer's operating system, the operating system of your mobile device (if you are accessing our platforms using a mobile device), the web/mobile browser you are using, and the name of your internet service provider or mobile network carrier.
Utilization of your personal information
By submitting information to create your User account or adding more details to your CareerLaksh.com profile, you are explicitly and willingly agreeing to the terms and conditions of this Privacy Policy and User Agreement, which authorize us to process your information.
We want your information to comprehend your requirements and deliver enhanced service to you, specifically for one or more of the subsequent purposes:
- In order to personalize your experience on our platforms according to your profile and interests
- In order to suggest the most suitable college or program based on the information you have provided
- In order to increase your level of involvement with the test preparation platform and to allow us to enhance your learning results
- In order to evaluate your eligibility for admission, we need to process your application(s) for our partner Colleges, Universities, Service Providers, Contractors, Vendors, and other relevant entities.
- In order to handle your application(s) or convey your interest to our affiliated Organisations, Certification providers, Service Providers, Online Program Management Companies (OPMs), Coaching institutes, etc., for the programs you wish to pursue.
- If you have expressed interest in any of the products or services offered by financial service providers, such as banks or NBGCs, they may request your information for the purpose of sharing it.
- In order to provide you with updates and information regarding exams, educational institutions, service providers, courses, programs, events, and other relevant topics that may pique your interest.
- In order to customize the information we give you regarding our products and services according to your profile
- In order to enable your engagement in surveys, reviews, promotional offers, or interactive functionalities of our products/services, should you opt to partake in them.
- To provide suitable responses to any inquiries or remarks that you have sent to us on our platforms or through other means.
- For the purpose of maintaining internal records
- In order to improve the quality and capabilities of the products, functionalities, and services provided by our company
We will occasionally transmit promotional emails/SMS/WhatsApp messages regarding new items, exclusive deals, or other relevant information that we believe may be of interest to you, utilizing the email address you have supplied.
Occasionally, we may utilize your information to reach out to you for the purpose of conducting market research. We may communicate with you via telephone, text message, WhatsApp, or email. This information may be utilized to tailor the platform based on demographic preferences.
Your personal data may be disclosed to specific educational institutions, OPMs (Online Program Managers), educational service providers, or other organizations in order to facilitate the communication of their marketing campaigns for courses or programs that may be advantageous to you.
You have the option to request the cessation of marketing communications or revoke consent for contact by sending an email to [email protected].
Disclosure of your personal information
We collaborate with various educational institutions and other entities to promote and showcase their courses on our platforms. Only educational institutions or other organizations, such as educational service providers, coaching institutes, and financial service providers, that you have specifically chosen to interact with through our websites will have access to your personal data. When you submit an inquiry, express interest, or request a prospectus from an institution, your contact information associated with that inquiry will be shared with the institution to facilitate direct communication.
Furthermore, we might disclose the information in the subsequent situations
We deem it imperative to disseminate information for the purpose of scrutinizing, averting, or initiating measures in relation to unlawful activities, suspected deceit, circumstances involving potential endangerment to the physical well-being of any individual, breaches of CareerLaksh.com platform's terms of service, or as otherwise mandated by law.
We comply with subpoenas, court orders, and legal process in order to assert our legal rights or protect ourselves against legal claims.
In addition, we may disclose your personal data to specific educational institutions and other third-party entities based on your browsing patterns or indications of interest in educational matters, such as educational interests, courses, areas of specialization, current and preferred locations, etc. These educational institutions or third-party entities may then reach out to you. It is important to understand that educational institutions or third-party organizations that utilize your data are not subject to our privacy policy. To obtain more details regarding how educational institutions, third-party organizations, or marketers utilize your information, please refer to the relevant policy of the aforementioned entity.
The data you provide through the completion of the 'Common Form' or any other method is exclusively shared with the institution(s) that you have explicitly authorized to apply to by submitting the relevant application fee. This data allows the institution(s) to handle your application and get out to you to begin the further stages of the admissions process.
In addition, when you make payments on our Platforms, your payment card information is disclosed to a payment gateway / processor.
Cookies
Similar to other platforms, we utilize "Cookies" and web log files to monitor the usage and patterns of our website, enhance the excellence of our service, personalize your interaction with our platforms, and serve CareerLaksh.com and third-party advertisements to Users on and off our platforms.
A cookie is a minuscule data file that is stored on your computer, mobile phone, or other device. It enables us to identify you as a User when you revisit our platforms using the same computer and web browser. To disable or restrict cookies, access the browser settings. However, it is important to note that this action may have consequences on the functionality of our platforms.
While delivering adverts or enhancing our services for users, we may let authorized third parties to place or identify a distinct cookie on your web browser. The information shared with third parties through cookies will not contain personally identifiable information. However, it may include general segment information such as your industry, geography, or professional and educational background. This information is used to improve your user experience by delivering more relevant advertising. The default configuration of most browsers allows for the acceptance of cookies, but you have the option to modify your browser settings to reject all cookies or to receive a notification when a cookie is being transmitted. The cookies used on our sites do not retain personally identifiable information in unencrypted form.
Promotion
In order to sustain the services we offer to our Users without charge and enhance their experience by delivering more pertinent and valuable content, we strategically display both our own advertisements and advertisements from third-party sources.
We tailor advertisements to users by utilizing their general profile information or by analyzing non-personally identifiable information derived from their profile, such as their educational background, gender, age, nationality, interests, or other pertinent details. In the event that we display advertisements on our platforms in the future, advertisers may utilize cookies to monitor the quantity of unidentified users who engage with the campaign. We will lack the ability to access or manipulate cookies that are put by third parties.
You possess the capability to either consent to or refuse cookies by adjusting your browser choices. You have the option to either accept all cookies, receive notifications when a cookie is placed, or decline all cookies.
Hyperlinks to alternative platforms
Our platforms may provide hyperlinks to other platforms of relevance. Nevertheless, it is important to acknowledge that once you have used these hyperlinks to exit our platform, we lack authority over the external platform you have willingly opted to access by clicking on said link. Hence, we cannot be held accountable for safeguarding and ensuring the confidentiality of any data that you disclose when using the aforementioned platforms, since these platforms are not subject to the regulations outlined in this privacy statement. To ensure the protection of your rights and interests, it is advisable to take caution and carefully examine the privacy statement that applies to the platform in question.
Juveniles
In order to utilize the Platforms, it is a prerequisite that you are a minimum of 18 years old. Individuals who are below the age of 18 or the age of majority as determined by their jurisdiction, whichever is greater, are required to utilize CareerLaksh.com and/or its platforms under the guidance of a parent, legal guardian, or responsible adult.
If you reside in the European Union, the minimum age for using CareerLaksh.com is 16 years. However, if local laws require a higher age for CareerLaksh.com to legally provide services to you, that higher age will be considered as the minimum age.
By utilizing our Platforms, you are affirming that you are a minimum of 18 years old, or that you are a minimum of 13 years old and have obtained consent from your parent to access the platforms and any services provided by us.
How may individuals get and rectify their Personal Information that is stored by us?
The Company offers you the capability to maintain the accuracy and currency of your personal information. You are entitled to access, edit, rectify, and remove the data you have provided. If you make any changes to your information, we may retain a duplicate of the original information you gave to us in our records for the purposes outlined in this policy.
If you wish to correct or limit the processing of your personal information, you can view your personal information and make the required modifications.
If you ever want to revoke your consent for us to process your data, simply send an email to [email protected].
Your information will be kept for the duration of your active account or as necessary for the provision of services and/or facilitation of your use of our products. We will keep and utilize your information as required to fulfill our legal responsibilities, settle conflicts, and uphold this Agreement.
Responsibilities
As a User, you are responsible for fulfilling certain obligations towards other Users. Certain requirements are mandated by relevant laws and regulations, while others have grown customary to enhance the user experience and create a user-friendly interface and environment. You are required to fulfill the following responsibilities:
- You are required to always comply with the terms and conditions of the currently effective Privacy Policy and Terms of Use.
- It is imperative to adhere to all intellectual property rights that may be owned by third parties.
- It is strictly prohibited to download or share any information that might be considered harmful, violent, offensive, racist, or xenophobic, or that may otherwise go against the goals and values of PPPL and its user community.
- Do not share any information with us or other users that you believe could harm your personal, professional, or social reputation.
- It is imperative to maintain the confidentiality of your password and refrain from disclosing it to anyone else.
- CareerLaksh.com utilizes many social media platforms to provide information, offer assistance, and interact with users. CareerLaksh.com actively monitors and archives comments and postings on various platforms to enhance the quality of its offerings and customer experience. Kindly refrain from disclosing the following details when communicating with CareerLaksh.com through social media platforms:
- The sensitive personal data mentioned includes information that discloses a person's racial or ethnic background, political views, religious or philosophical beliefs, trade union membership, genetic data, biometric data used to uniquely identify an individual, health-related data, and data related to a person's sexual life or sexual orientation.
- Additional sensitive personal information includes criminal convictions, offenses, and national identity numbers.
- Content that is excessively, inappropriately, offensively, or insultingly directed against individuals or entities.
Any breach of these standards may result in the limitation, suspension, or termination of your account at our exclusive discretion.
For additional details, please consult our Terms of Use.
Policy regarding cancellation and refund
No refunds or adjustments will be made for the amount paid for acquired products, regardless of the circumstances.
If you have made a purchase with a 'money back guarantee' option, you will receive a refund if the minimum guarantee offered is not met. This is subject to you fulfilling the terms and conditions of the offer supplied by us.
Our customer support team is accessible to handle any inquiries or issues regarding our products and services. To obtain additional information, kindly contact us at [email protected].
Consent
By registering with us, you are explicitly giving your consent for us to collect, process, store, disclose, and handle your information as described in this Policy, both currently and in any future amendments made by us. Processing your information encompasses many actions such as collecting, storing, deleting, using, combining, sharing, transferring, and revealing information. We assert that it is imperative for every user of our Platforms to have the ability to give an informed permission before supplying any necessary Information for the utilization of any of the Platforms. Regardless of your location outside of India, your information will be transferred, processed, and kept in compliance with India's relevant data protection legislation.
Revisions made to our Privacy Policy
We retain the prerogative to revise, alter, or amend this policy at any given moment. Revisions to our policy will exclusively be made available on our platforms. We recommend that you routinely examine this Policy for any modifications, as your ongoing use of the service implies your acceptance of all alterations. The most recent modification to this policy occurred on June 01, 2023.
Permission
According to the guidelines set by the Telecom Regulatory Authority of India (TRAI), you are giving us permission to contact you through telephone/mobile, Email, SMS, WhatsApp, or other communication methods. This permission applies even if your number is registered in the National Do Not Call Registry (NDNC) or www.nccptrai.gov.in. Our affiliates/partners who are associated with our company may also access your information for communication purposes.
By submitting your explicit consent, you accept to receive information, including telemarketing, regarding our products and services. Furthermore, you consent to us contacting you using the information you have provided. We may communicate with you through many channels, such as email, phone (including automatic dialing equipment), SMS, WhatsApp, other forms of text messaging, social networks, or any other available means of communication.
Communication between users
Upon sending an email or any other kind of communication to the company, it may choose to preserve such communications for the purpose of handling your inquiries, addressing your requests, and enhancing our Services.
Security protocols
We prioritize the implementation of stringent measures to safeguard your information against unauthorized access, usage, disclosure, or change. We use rigorous protocols and employ advanced security methods to protect your information, ensuring compliance with legal requirements. To ensure the security of your personal information while it is under our control, we implement appropriate security measures that align with industry standards. These measures encompass technical, operational, managerial, and physical security controls, which aim to prevent unauthorized access or disclosure of your information.
Although we adhere to industry standards to safeguard your personal information, it is important to recognize that the internet and computer networks are not completely secure. Therefore, we cannot guarantee the absolute security of your personal information. Hence, we cannot be held accountable for any potential loss of your information or any other data that you have disclosed.
Contacting Us
For any inquiries or apprehensions regarding our Privacy Policy, you may correspond with us in writing at the following address:
Email: [email protected]